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The Moderating Effects of Self-esteem and Ego-resilience on the Relationship between Emotional Labor, Depressive Symptom, and Job Satisfaction in Nurses

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KMID : 0607320210300030209
±èÅÂÀ± ( Kim Tae-Youn ) - Korea University Anam Hospital Department of Nursing

Çѱݼ± ( Han Kuem-Sun ) - Korea University College of Nursing

Abstract

Purpose: The purpose of this study is to identify that emotional labor has effect on depressive symptom, job satisfaction, and moderating effect of self-esteem and ego-resilience of nurses.

Methods: Data were collected by questionnaires from 224 nurses university hospitals from May 8 to May 19, 2017, analyzing by hierarchical multiple regression.

Results: There was a significant positive correlation with emotional labor and depressive symptom. Also emotional labor was significant negative correlation with job satisfaction, self-esteem, and ego-resilience. Ego-resilience had a moderating effect that emotional labor affected depressive symptom and job satisfaction.

Conclusion: In this study, Ego-resilience were found to have a significant moderating effect in relation to emotional labor, depressive symptom, and job satisfaction. Therefore, it's needed to consider the ego-resilience when developing emotional labor management program of nurses.
KeyWords

Emotion, Depression, Job satisfaction, Self concept, Psychological resilience
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ÇмúÁøÈïÀç´Ü(KCI) KoreaMed